giving valuable time back to startups and small business owners by bringing organization, process optimization, and tailored solutions that allow them to focus on what matters most — growing their business and driving innovation.

core services

as a virtual assistant, I provide tailored support to tech startups and small businesses, helping them streamline operations, improve efficiency, and scale with confidence. Here are the core services I offer:

1. administrative support

keeping your business organized so you can focus on growth.

  • calendar management & scheduling
    Email inbox management & filtering

  • travel coordination & itinerary planning

  • file organization & document management

  • data entry & CRM management

  • appointment setting & follow-ups

3. social media & marketing assistance

helping you maintain a strong and engaging online presence.

  • social media account management (Instagram, LinkedIn, Facebook, etc.)

  • content scheduling & post management
    Social media engagement & audience interaction

  • email marketing & newsletter creation

  • basic graphic design (social media templates, promotional materials)

5. e-commerce & online business support

assisting with online store management and customer interactions.

  • product listing creation & updates (Etsy, Shopify, WooCommerce)

  • order tracking & customer service

  • inventory management & supplier coordination

  • product research & competitor analysis

2. client & customer support

ensuring your customers and clients receive timely, professional assistance.

  • responding to customer inquiries via email & chat

  • managing customer feedback & online reviews

  • order processing & follow-up

  • community management (Facebook groups, Discord, etc.)

  • setting up client onboarding workflow

4. project management & operations

keeping projects on track and ensuring seamless execution.

  • task delegation & tracking (Trello, Asana, ClickUp, etc)

  • project planning & coordination

  • workflow automation & process optimization

  • budget tracking for small projects

  • vendor & partner coordination

6. wellness-specific support (for wellness coaches, therapists, and practitioners)

helping wellness professionals manage their business smoothly.

  • scheduling client consultations & appointments

  • managing wellness-related content (blogs, videos, resources)

  • organizing online wellness programs & workshops

  • researching wellness trends & industry insights

my packages

starter package - $210

  • 6 hours of virtual assistant support

  • ideal for small, one-time projects or administrative support

  • includes task management, email organization, and calendar scheduling

  • perfect for new startups looking to streamline their processes

growth package - $525

  • 15 hours of virtual assistant support

  • hands-on support with more complex tasks such as research, content creation, or project management

  • includes a weekly check-in call to review progress

  • designed for growing businesses that need ongoing support

premium package - $1050

  • 30 hours of virtual assistant support per month

  • full-service support with a focus on process optimization, project management, and strategic administrative assistance

  • includes priority email support, weekly strategy calls, and monthly performance reviews

  • tailored for businesses looking to optimize their operations and scale effectively

about me

Hi, I’m Rachael! I am a Virtual Assistant with a Bachelor’s in Sociology from the University of California, Santa Barbara. After graduating college, I moved to Austin, Texas and went to work at TikTok. There, I held a range of jobs in Global Operations where I developed strong skills in data analysis, policy enforcement, client support, and cross-functional collaboration. My experience at TikTok allowed me to navigate fast-paced environments, streamline processes, and provide valuable insights to drive business success.

Now, as a Virtual Assistant, I leverage my expertise to help tech startups and small businesses—particularly in the wellness space—stay organized, efficient, and focused on growth. Whether it's managing administrative tasks, handling client communications, or supporting marketing efforts, I’m here to make your life easier.

Let’s work together to take your business to the next level!

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contact me

interested in working together? fill out some info and I will be in touch shortly. I can’t wait to hear from you!